Privacy Policy

1. Introduction

Welcome to 0Campus ("we," "our," or "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.0campus.com and use our services.

This policy applies to all users of our website and services, regardless of location. We comply with:

• The General Data Protection Regulation (EU) 2016/679 (GDPR)
• The UK General Data Protection Regulation (UK GDPR)
• The Data Protection Act 2018 (DPA 2018)
• The Privacy and Electronic Communications Regulations 2003 (PECR)
• Other applicable data protection laws and regulations

Please read this Privacy Policy carefully. By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection legislation, the data controller is:

If you have any questions about this Privacy Policy or our data practices, please contact us using the details above.

3. Information We Collect

3.1 Information You Provide to Us

We collect personal data that you voluntarily provide to us when you:

• Contact us: Name, email address, subject, and message content
• Register for services: Name, email address, phone number, professional information
• Book consultations: Name, email, preferred time, timezone information
• Purchase products: Billing information, payment details (processed securely through third-party payment processors)
• Subscribe to newsletters: Email address and communication preferences
• Participate in surveys or feedback: Responses and opinions you provide

3.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

• Device Information: IP address, browser type and version, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, click patterns, referral sources
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

3.3 Information from Third Parties

We may receive information about you from third-party services:

• Calendly: Scheduling information when you book consultations
• Payment Processors: Transaction confirmation and payment status
• Analytics Providers: Aggregated usage statistics and website performance data
• Social Media Platforms: If you interact with us on social media

4. Legal Basis for Processing Your Data

Under GDPR and UK GDPR, we process your personal data based on the following legal grounds:

5. How We Use Your Information

We use the information we collect for the following purposes:

5.1 Service Provision

• Deliver coaching sessions, courses, and study materials
• Process and fulfill your orders and requests
• Manage your account and registrations
• Respond to your inquiries and provide customer support
• Schedule and manage consultation appointments

5.2 Communication

• Send service-related notifications and updates
• Provide educational content and resources
• Send marketing communications (with your consent)
• Respond to your comments, questions, and feedback

5.3 Website Improvement and Analytics

• Analyze website usage and performance
• Improve user experience and website functionality
• Develop new services and features
• Conduct research and statistical analysis

5.4 Security and Legal Compliance

• Protect against fraud, abuse, and security threats
• Comply with legal obligations and regulatory requirements
• Enforce our Terms of Service and other agreements
• Protect our rights, property, and safety, and that of our users

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data with the following categories of recipients:

6.1 Service Providers

We work with trusted third-party service providers who process data on our behalf:

• Email Service Providers: Brevo (Sendinblue) for transactional and marketing emails
• Scheduling Services: Calendly for appointment booking
• Payment Processors: Secure payment gateways for transaction processing
• Cloud Hosting: Website hosting and data storage providers
• Analytics Providers: Google Analytics and similar services

All service providers are bound by data processing agreements and are required to implement appropriate technical and organizational security measures.

6.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (court orders, subpoenas, warrants)
• Requests from law enforcement or government authorities
• Protection of our legal rights and property
• Investigation of fraud or security incidents

6.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections.

7. International Data Transfers

Some of our service providers are located outside the European Economic Area (EEA) and the United Kingdom. When we transfer your personal data internationally, we ensure appropriate safeguards are in place:

• Adequacy Decisions: Transfers to countries recognized by the EU Commission as providing adequate data protection
• Standard Contractual Clauses (SCCs): EU-approved contractual terms for data transfers
• Binding Corporate Rules: Internal data protection policies for multinational organizations
• Certification Schemes: EU-U.S. Data Privacy Framework and UK Extension

You have the right to request information about the safeguards we use for international transfers. Contact us at contactus@0campus.com for more details.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods:

• Customer Account Data: Duration of your account plus 2 years
• Transaction Records: 7 years (for tax and accounting purposes)
• Marketing Consent: Until you withdraw consent or 3 years of inactivity
• Website Analytics: 26 months (Google Analytics default)
• Contact Form Inquiries: 3 years from last communication
• Legal Claims: Duration of applicable limitation periods

After the retention period expires, we will securely delete or anonymize your personal data. You may request earlier deletion by exercising your right to erasure (see Section 10).

9. Your Data Protection Rights

Under GDPR, UK GDPR, and applicable data protection laws, you have the following rights:

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

We will respond to your request within one month of receipt. In complex cases, we may extend this period by two additional months, and we will inform you of any such extension.

10. Supervisory Authorities

If you have concerns about our data processing practices, you have the right to lodge a complaint with the relevant supervisory authority:

11. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Technical Measures

• SSL/TLS encryption for data transmission
• Encryption of sensitive data at rest
• Regular security assessments and vulnerability testing
• Firewall protection and intrusion detection systems
• Secure authentication and access controls
• Regular software updates and security patches

Organizational Measures

• Confidentiality agreements with employees and contractors
• Privacy and security training for staff
• Access restrictions based on role and necessity
• Data breach response procedures
• Regular privacy impact assessments
• Vendor security due diligence

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by Article 33 and 34 of GDPR.

12. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18 years of age.

If you are a parent or guardian and believe your child has provided us with personal data without your consent, please contact us immediately at contactus@0campus.com. We will take steps to remove such information and terminate the child's account.

In accordance with GDPR Article 8, for children under 16 (or the age specified by member state law), parental consent is required for processing personal data related to information society services.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, services, or applications (e.g., LinkedIn, Twitter, YouTube, Calendly). We are not responsible for the privacy practices of these third parties.

When you click on a third-party link or use a third-party service, you are subject to that party's privacy policy and terms of service. We encourage you to review the privacy policies of any third-party sites you visit.

This Privacy Policy applies solely to information collected by 0Campus through our website and services.

14. Automated Decision-Making and Profiling

We do not currently use automated decision-making or profiling that produces legal effects or similarly significantly affects you, as defined by Article 22 of GDPR.

If we implement such processes in the future, we will:

• Inform you about the logic involved
• Explain the significance and consequences
• Obtain your explicit consent where required
• Provide you the right to request human intervention
• Allow you to contest the decision and express your point of view

15. Marketing Communications

We may send you marketing communications about our services, courses, and educational content if:

• You have given explicit consent to receive marketing emails
• You are an existing customer and we are promoting similar services (soft opt-in under PECR)

How to Opt-Out

You can unsubscribe from marketing communications at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Emailing us at contactus@0campus.com with "Unsubscribe" in the subject
• Updating your email preferences in your account settings

Note: Unsubscribing from marketing emails will not affect transactional emails (e.g., order confirmations, service updates) necessary for the provision of our services.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you by email if you have an account with us
• Display a prominent notice on our website
• Request your renewed consent if required by law

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

17. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: